Harvard Business Review subscribers recently rated "the ability to communicate" as the most important factor in making an employee promotable. So why aren't we all great communicators?
Last month, our company held an offsite weekend retreat for all employees. It was a great opportunity to collectively learn more about what we're doing, where we're going as an organization and also to personally meet (and share a drink with) many members of the team that often only interact remotely.
Connecting face-to-face highlighted the challenge of communicating well in an organization that's spread across the country in many different offices and client sites. Our growth and success depends not only on our ability to coordinate operations on a day to day basis but also on our ability to quickly share the institutional knowledge that is organically growing via every innovative engagement we successfully complete with a particular client, so that all can sit on the shoulders of the giants that came before us.
How fortunate, then, that the keynote speaker kicking off the event was an expert on effective communication. Michael Parish DuDell, best-selling author of the official Shark Tank book, Seth Goden disciple, and a regular fixture in business segments on CNBC, Bloomberg, Fox News, CNN, etc., wanted to impart a few tips on how to actually connect with people and make a difference in a business context. What made it even more interesting was his expertise on the generation known as "millennials" that have a bad rap (apparently unjustified, per Mike's talk) when it comes to communication skills. The majority of folks seated in the session hall that morning were millennials. Most of whom we're hiring today and the future of our company belongs to this generation.
Click on the videos below to hear what Mr. DuDell had to say.